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Contact us

If you would like to contact us for any reason, choose from the following options to help with your enquiry.

Moving home

Complete our change of address form if you are moving into, out of, or within Aylesbury Vale.

Service enquiries

To access information about different council services and their contact details, follow the link below.

A - Z of services

General enquiries

View a list of emails for specific services

Tel: 01296 585858

Customer Service Centre

Our Customer Service Centre is now based at The Gateway Gatehouse Road  Aylesbury HP19 8FF, opening times:

Monday - Thursday - 9.00am - 5.00pm
Friday 9.00am - 4.00pm

The service centres in Aylesbury High St and the Winslow & Buckingham centres are now closed.

Making a comment, compliment or complaint

If you would like to make a comment,compliment or complaint you can do so by:

  • filling in a webform for a comment, compliment or complaints form (they are different so please click the form you wish to use), or
  • phoning the officer involved, or
  • phoning the Service Liaison Officer, or
  • by writing a letter, or
  • sending us an email to  
Translations and interpreters

For customers of AVDC who do not speak or understand English we can provide translator and interpreter services, which include written translations and interpreters for spoken languages.

For customers who suffer from hearing loss or are deaf we use British Sign Language interpreters. For customers who have a sight impairment or are blind, we can provide large print versions of printed material or CD or USB stick versions of printed material.

Please note this service is for AVDC business only.

Out of hours emergency numbers

Car parks, flooding (non domestic), council buildings: 07785 705766

Homelessness advice: 01494 675802

Related links

For customers of AVDC who do not speak or understand English we provide translator and interpreter services which includes: Written translations Interpreters for spoken languages For customers who suffer from hearing loss or are&nbs...


The Gateway                  Opening times ...


Please see below useful email addresses


Recommended external websites

Contact information


01296 585858