We want to make sure that everyone can use the council's comments, compliments and complaints system and that we treat you fairly.

We are committed to promoting equality and pledge not to place anyone at a disadvantage on the grounds of age, disability, ethnic origin, marital status, race, religion, sex or sexuality.

If you contact us by letter, telephone, e-mail or fax, we will provide you with a copy of our equality monitoring form with your final response, which we would appreciate if you could complete.  Alternatively, if you contact us via the attached comments, compliments and complaints form, would you please complete the equality section.

The equality monitoring information will help us to monitor our performance in ensuring equal access to our services.  The data you provide will be confidential and will not be seen by the department dealing with your comment, compliment or complaint.

Date Updated: 12/02/09