Understanding the drainage system
Drains and sewers carry foul water away from our homes and form part of a vast drainage network. In general, foul water is water that has been used in the kitchen sink, washing machines and dishwashers, the toilet and bathroom.
Surface water is generally rainwater which has fallen onto roofs and enters the drainage system via gutters and drainpipes.
Usually foul and surface water drainage systems are separate, however in areas where the housing stock is older, it is sometimes combined.
Anglian Water - Customer Care
Telephone: 08457 145 145
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Thames Water - Customer Care
Telephone: 08455 191513
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Date Updated: 05/10/11