There are some problems that we cannot deal with:

• One-off problems (unless they are very serious, and/or affect a significant number of people).
• Noisy vehicles (to complain about a noisy vehicle you should record the number and report it to the police).
• Smoke from vehicles on the highway

To complain about a smoky vehicle you should record the number and report it to:

ETA
68 High Street
Weybridge
KT13 8RS

Telephone: 0870 6060440

Civilian air traffic noise

Write with your complaint to:

The Department for Transport (CA4B Division)
Great Minster House
76 Marsham Street
London
SW1P 4DR

Telephone: 020 7944 8300

Military air traffic noise

Write with your complaint to:

The Ministry of Defence Secretariat (Air Staff) 2B
Room 8249
Main Building
Whitehall
London
SW1A 2HB

Date Updated: 05/03/08