Refuse and recycling collection services

In this section of the website you can find out all about your refuse and recycling collection. This page is an overview of our waste collection services. For more in depth information please see the menu on the left hand side.

Delays to refuse & recycling collections during week starting 9 July 2012

There will be NO refuse or recycling collections on Monday 9 July because of the Olympic Torch Relay. The relay passes through many areas of the Vale, including Buckingham, Padbury, Winslow, Aylesbury, Stoke Mandeville and Waddesdon. Many roads will be closed and diversions will be in place during the day, making it difficult for our vehicles to reach their scheduled destinations.

All collections during this week will be one day later than usual. Bin hangers will be delivered to homes as a reminder. We'll also be contacting the local papers and radio stations. As this is an unusual and unexpected change to our service, you can help us to spread the word by letting your friends and neighbours know about the change.

Download our refuse and recycling collection app free

If you have a smart phone you can get a free mobile phone app to tell you when your bins go out and what to put out on that day. To find the apps simply go to the market place/app store and type in AVDC.

Sign up for text alerts

AVDC text alerts are FREE messages sent to your mobile phone, telling you about issues that you are interested in. Use this link to text alerts to receive details of changes to your refuse and recycling collection service.

What bins and recycling should I have?

Most  households (excluding the brown bin trial areas) are provided with:

• A green wheeled bin for rubbish (collected weekly)
• 1 recycling basket for plastic and cans (collected fortnightly)
• 1 recycling basket for paper (collected fortnightly)
• 1 recycling box for glass (collected every 4 weeks)

Please note that the council's refuse and recycling service is changing from 4 September 2012 - click here to see what the new system will be like.

Your bin and recycling baskets and boxes are free of charge, and while you live at your address they are your responsibility. When you move house please leave the refuse and recycling containers behind.

If there are five people or more living in your home full time you can have a larger bin, or an extra bin for very large households. Email us on the contact details below to request a larger bin. If you do not meet this criteria you can purchase a larger wheeled bin.

• To purchase garden waste sacks here click here to place your order online (please note that we will not collect green sacks from 4 September 2012 onwards)
• To upgrade to a larger wheeled bin here click here to place your order online
• To request more recycling baskets click here to place your order online

If you find that 2 baskets is not enough to store your recycling in, you can order an extra set of up to 3 baskets or boxes, free of charge.

If you do not want to order recycling containers online you can write to: AVDC, New Century House, Pembroke Road, HP20 1DG with details of your address and what baskets or boxes you need.

Collection dates

To get your refuse and recycling taken away put your bin and recycling containers at the edge of your property, near the road where the refuse lorry usually comes along, by 6.30am on your collection day. Use this link to check your collection day. 

Missed collections

If your entire road has not had a collection, please leave it one day before reporting a missed collection and leave your bins, baskets or boxes on the boundary of your property. If we have not been able to collect your refuse or recycling on your usual day we will try to return the following morning.

Do you need help putting out your wheeled bin, recycling baskets and glass box? Ask for an assisted collection.

We can help you if you are unable to put out your green bin, glass box or recycling baskets yourself. If you have a disability or are unable to move the bins, please contact us by email contractservices@aylesburyvaledc.gov.uk or call us on 01296 585510.

Reduce your waste and recycle more

Your green refuse bin, or black sack, is for day-to-day rubbish, including disposable nappies and anything that cannot be recycled or composted. Please do not include hot ashes, rubble, heavy items, solvents, chemicals, clinical waste or hypodermic needles. The contents of your refuse bin are sent to landfill so please try to reduce the amount of waste you produce.

Recycling

Households can use the kerbside collection to recycle paper, plastic food packaging, plastic bottles, food and drinks cans and glass bottles and jars. Click here to download a detailed list of what can and cannot be placed in your recycling baskets. Our recycling scheme will change on 4 September 2012 - watch out for information on this website and in the council's magazine, Aylesbury Vale Times.

Garden waste

Garden waste will only be collected if it is in a green bag that has been purchased from the council. Green bags are available from district and some parish council offices at a cost of 45p for two. We will not collect garden waste in your bin, or any other bin or sack, other than the special bags purchased from us. Please note that this service will end from 4 September 2012, when we change our refuse collection service. However, you can sign up for our new garden waste bin service.

Try where possible to compost. Follow this link for more information on composting

Bulky waste

Bulky items, such as furniture, electrical equipment, fridges, and freezers, must be collected separately. We can take up to 6 items for £27.20. This service is free if you receive a pension credit guarantee. Follow the link here to request a bulky waste collection.

Village bulk refuse collections

AVDC runs a free bulk refuse collection for some villages in Aylesbury Vale. A refuse truck travels from village to village on set days, spending around 3 hours in each village. Bulk refuse items can be disposed of free of charge, but no hazardous wastes such as asbestos and oils are allowed. Please check your village noticeboard for dates.

Household waste and recycling centres 

Larger items can be taken to your local household waste site. Follow the link below for details of your local household waste tip.  Bucks County Council operate all the household waste and recycling centres in Buckinghamshire. There are currently three sites in Aylesbury Vale.

• College Road North, Aston Clinton
• Raban's Close, Raban's Lane, Aylesbury
• Yonder Slade, Buckingham Industrial Park, Buckingham

The county council has brought in measures to prevent trade waste being taken to their household waste sites (usually known as the tip or dump). For the majority of householders, in a normal car, MPV or 4x4 taking normal garden or household waste in bags there will be no change, however, for some DIY waste you may need a permit.

You can apply for your permit online, visit  www.buckscc.gov.uk/wastepermit

Remember if you are using a commercial vehicle, a car with a trailer or depositing asbestos you will need a permit. Permits are easy to obtain and free to householders.

Clinical waste

If you have clinical waste that you need to dispose of please do not put it in your household waste. Syringes and medical waste needs to be disposed of very carefully. If you want us to collect clinical waste from your property you need to ask your doctor or nurse to make this request on your behalf. We only collect clinical waste from residential properties.

Just moved here?

If you have just moved into a house on a new development you may initially be provided with black bag refuse collections until the development is complete. We will then provide bins and recycling containers. Our refuse and recycling collection is part of our commitment to reducing the amount of waste that is tipped into landfill sites.

What happens at bank holidays?

Refuse and recycling collection days change over bank holiday periods. We display changes to normal collections on our collection calendars.