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Household Recycling & Waste Collections

Image of R&W Collection bins

R&W Collection bins

We operate an all-in-one recycling bin collection service, collected on alternate weeks.

How our household collection service works - Households have indoor and outdoor food caddies, a large blue lidded recycling bin and a standard AVDC waste bin.

  • The food waste bin is collected weekly
  • The recycling bin and waste bin on a rotating fortnightly basis.

Please read our household advice leaflet. Better still, print it off and affix it to your fridge door as a handy reminder.

If you live in a flat or other property where there are communal bins, please read our communal bins advice leaflet. Alternatively, print it off and affix to your fridge as a handy guide.

Want a larger or smaller recycling bin?

Changes to collections at Bank holidays - Check the web calendar if you are unsure what day and what to put out for collection.

Missed collections - If your entire road has not had a collection, please leave your bins on the boundary of your property as we will try to collect the following day. However, if we appear to have missed only your bins, please contact us using our missed bin form within 48 hours of your collection date so we can rectify the problem in the same week.

Extra waste - We will only collect rubbish that fits in the bin, with the bin lid closed. We do not collect extra bags next to the bin. Take any extra waste to your local Recycling & Waste Centre (tip); please don't contaminate your recycling bin with excess waste.

Do you need help putting out your bins? We can help you if you are unable to put out your bins yourself. If you have a disability or are unable to move the bins, email or call us on 01296 585510.

Just moved here? If you have just moved into a newly built house email or call us on 01296 585510 to arrange your new collections.If the property you've moved to has missing bins, use the new bin request form to order replacements.

Key tips for better recycling:

  • Please don't put items in your recycling bin that we can't recycle, in particular plastic sacks or carrier bags, even if they carry a recycling symbol.
  • Contaminated bins won't be collected. When we find bins with items that we can't recycle, we'll leave a note to say what needs to be removed before your next collection day.
  • Please ensure your recycling is placed loose, not bagged, into your bin.
  • Wash and squash tins, cans and plastic bottles
  • To fit more in your bin, please flatten cardboard.
  • Please rinse out glass bottles and jars, and make sure all containers are empty when they are put into the recycling bin with lids off.

What goes in your recycling bin:

  • Any paper, including envelopes, glossy or coloured paper
  • Newspapers and magazines, shredded paper
  • Catalogues and phone directories, even Yellow Pages
  • Gift wrapping paper and greeting cards, provided there's no glitter or foil on them
  • Cardboard food boxes, such as cereal boxes and pizza boxes
  • Cardboard boxes used for laundry detergent and dishwasher tablets
  • Cardboard tubes from toilet rolls and kitchen rolls
  • Corrugated cardboard boxes, eg packaging for electrical goods
  • Foil containers and sheets of foil, clean and scrunched up
  • Aluminium and steel tins and cans
  • Aerosol cans
  • Plastic bottles, pots, tubs and trays
  • Plastic and cardboard egg boxes
  • Milk and juice cartons, including TetraPak
  • Glass bottles and jars used for food and drink.

What NOT to put in your recycling bin:

  • Batteries
  • Cling film, plastic carrier bags or sacks, bin bags 
  • Dog mess and cat litter
  • Drinking glasses or crockery
  • Empty paint tins
  • Engine oil containers  
  • Oven proof glass, eg Pyrex  
  • Plastic toys
  • Nappies or hygiene products
  • Plastic plant pots
  • Polystyrene, eg packaging beads, drinks cups and hot food trays
  • Scraped-off wallpaper 
  • Textiles, clothing or shoes
  • Electrical items
  • Syringes, hypodermic needles or sharps boxes
  • Any food waste.

Contact information


Recycling & Waste


01296 585510