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Penalty charge notices (parking ticket)

You may be issued with a Penalty Charge Notice (parking ticket) if you park your vehicle in such a way that it contravenes road traffic regulations, car park regulations and / or on-street parking regulations.

If a Penalty Charge Notice is affixed to your car, the reason why will be shown on the notice as a numerical contravention code.

Remember that the fine payable as a result of being issued with a Penalty Charge Notice is reduced if you make a payment within 14 days.

If you think the notice should not have been issued

If you think we wrongly issued you with a Penalty Charge Notice, or if there is important information you think we ought to consider, you should write to us challenging the notice within 14 days and before you pay the fine.  

If you are submitting your challenge in writing you may either download the "informal appeal form" at the bottom of the page and send it to us along with any supporting evidence or write to us with the following information:

  • Your name and address.
  • The number of the Penalty Charge Notice (this will begin with AY).
  • Your vehicle registration number.
  • The reason why you disagree with the notice.
  • Any documentation you may have to support your reason for disagreement (such as a pay and display ticket or resident parking permit).
    Write to: Parking Services, PO Box 569, Aylesbury, Bucks, HP20 2ZW

On receipt of your letter we will consider your case and then write to you saying whether the parking ticket will be cancelled or not.

Alternatively you may complete the online challenge form . This may be submitted in place of a letter. The form allows you to upload any supporting evidence you may have

If you write to us within 14 days of the notice date, and if we decide that we were correct in issuing the notice, we will give you another 14 days (from the date of our letter) to pay the fine at the reduced rate. 

How to pay a parking fine

There are a number of ways to pay a Penalty Charge Notice fine:

  • By phone - call 0330 088 9563 to pay by credit or debit card.
  • Online – follow this link to online payments.
  • In Person - Take your penalty charge notice, together with your payment to any post office or PayPoint outlet.  the post office accept payments by cash, cheque and debit card.  Cheques paid in at a post office must be made payable to "Post Office Limited".  Neither the post office or PayPoint accept credit cards.  PayPoint takes cash payment only (up to £200 per transaction).
  • Post - send a cheque or postal order to:
    Parking Services, Aylesbury Vale District Council, PO Box 569, Aylesbury, Bucks, HP20 2ZW

Cheques should be made payable to Aylesbury Vale District Council. Post dated cheques will not be accepted. Write your vehicle registration number and the Penalty Charge Notice number (this begins with AY) on the back of your cheque or postal order. Send a stamped addressed envelope if you want a receipt.

Do not pay a Penalty Charge Notice fine to a Civil Enforcement Officer.

Losing a Penalty Charge Notice is no reason for not paying the fine. There is a simple procedure to follow:

Contact us on the email address at the bottom of the page as soon as possible and tell us:

  • Your vehicle registration number.
  • The date when the Penalty Charge Notice was issued.
  • Where you were parked when the Penalty Charge Notice was issued.

We will give you the Penalty Charge Notice number (beginning with AY). You can then pay in any of the ways mentioned.

What happens if you ignore a Penalty Charge Notice?

You should not ignore a Penalty Charge Notice and hope that it will go away. It won’t!
We will issue a Notice to Owner form to the registered keeper of the vehicle issued with the Penalty Charge Notice if:

  • The fine is not paid within 28 days of the date of the Penalty Charge Notice
  • We have not received a letter or email challenging the notice within 28 days of the date of the Penalty Charge Notice.
  • The fine is not paid within 28 days of us sending a letter rejecting your challenge of the Penalty Charge Notice.

On receipt of the Notice to Owner form, you (or the registered keeper if different) must pay the fine within 28 days or complete the form to begin the process of making formal representation challenging the Penalty Charge Notice.

If we do not receive your payment or the completed Notice to Owner form within 28 days we will increase the fine by 50% and issue a Charge Certificate. You cannot challenge the Penalty Charge Notice at this stage. The Charge Certificate must be paid within 14 days.

If you ignore a Charge Certificate the matter will be referred to the Traffic Enforcement Centre at Northampton Court. The centre will send you an Order of Recovery and add a £7 registration fee to the amount you owe.

You must pay the Order of Recovery or complete and return the statutory declaration accompanying it within 21 days.

If you do nothing we will ask a bailiff to recover the debt from you. If this happens you will have to pay the debt and the bailiff’s charges.

Making a representation to challenge a Penalty Charge Notice

Details of how to make a representation challenging a Penalty Charge Notice are set out on the Notice to Owner form. You (or the registered keeper of the vehicle if different) must complete the form and return it to us.

You can use the Notice to Owner form to formally challenge a Penalty Charge Notice even if you have previously made and lost a challenge against the notice. However, unless you provide new evidence to support your challenge, the outcome may be the same.

On receipt of the completed Notice to Owner form we will consider your challenge to the Penalty Charge Notice and write to you within 20 working days informing you of our decision.

If we reject your challenge, our letter to you will include a form that you can use to appeal to an independent adjudicator.

Appealing to an independent adjudicator

You cannot appeal to an independent adjudicator until you have written to us and been rejected in your challenge using the Notice to Owner form.

If you appeal to an independent adjudicator they will consider the evidence already provided by both parties. The adjudicator’s decision is final and binding.

For details of independent adjudication follow this link to information about parking appeals.

Aylesbury Vale District Council is a member of the Parking and Traffic Regulations Outside London (PATROL) Adjudication Joint Committee.  The Joint Committee publishes an Annual Statement of Accounts which is subject to External Audit and the arrangements and timetable for 2009/10 can be found by following this link.

What if you own the vehicle but did not park it?

The keeper of a vehicle is ultimately responsible for any Penalty Charge Notice issued to it.

The person driving the vehicle at the time of the Penalty Charge Notice being issued can challenge the notice within 14 days even if they are not the registered keeper of the vehicle. If such a challenge is not received, a Notice to Owner form will be sent to the registered keeper who must then take personal responsibility for resolving the matter.

If a Penalty Charge Notice issued to a hired, leased or company owned vehicle is not paid, we will send a Notice to Owner form to the company listed as the registered keeper of the vehicle.

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Appeals Form

This form should be downloaded and sent to Parking Services if you have evidence that you wish to submit with your appeal.

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Appeal form (PDF)

This form should be downloaded and sent to Parking Services if you have evidence that you wish to submit with your appeal.

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Civil Enforcement Guidelines

These guidelines show how Aylesbury Vale District Council enforce the parking restrictions in its car parks throughout the Vale. It also outlines our policies on how letters written in challenge to a Penalty Charge Notice will be considered

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