Collection information

When do we collect, assisted collections and help

We make collections Tues – Friday  and the correct bin must be out for collection by 6:30am on the morning of your collection.

Find your bin day

You must check what type of waste can be placed into each of your bins. If the wrong items are placed in the bin, we will not be able to empty them. Find out what goes in your bins

Green bins

  • You must not place any excess waste next to your green lid rubbish bin as it will not be collected.

Recycling bins

  • We operate an all-in-one recycling bin collection service, collected on alternate weeks to your green lid waste bin.

  • We want to encourage you to recycle so we will take excess recycling next to your recycling bin.  It must be easy to identify that it is recycling.

Food waste

  • Your food waste bin is collected every week on the same day as your other bins.

Garden waste

Assisted collections

  • If you need help moving your bins we can offer you an assisted collection. If you need help, please arrange for a collection here

Missed bins

  • If you think we have missed your bin on collection day you must report it to us within 24 hours.

Clinical waste

  • If you need a clinical waste collection you will need to register with us via a referral from a medical professional, your GP should have the necessary form or you can register with us directly. If you need a sharps box collection you can book this directly with us

Further information

  • If you live in a flat or apartment you may have communal bins and may have different collection days. Read our communal bins advice leaflet.
  • If you are a large family we may be able to provide you with larger bins. Please contact us for more information.

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