Community trigger

What is the community trigger?

If you have reported antisocial behaviour and you feel that no action has been taken, you can use the community trigger. This can be used to ask for your case to be reviewed.

The trigger isn’t a complaint service. It doesn’t replace an individual organisation’s complaints process, or your opportunity to complain to the Ombudsman/ or to the Independent Police Complaints Commission.

How do I activate the trigger?

Fill in the application form if your case meets at least 1 of the 2 thresholds below:

1. you must have reported antisocial behaviour to the council, police and/or housing provider on 3 occasions. These should be about 3 separate incidents that have occurred in the last 6 months and you consider no action has been taken, or

2. if 5 individuals in the local community have separately reported similar incidents of antisocial behaviour to the council, police and/or housing provider in the last 6 months and they consider no action to has been taken.

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