How can I report Anti-Social Behaviour

Who to report to will depend on the nature of the problem being experienced.

Many local agencies respond to specific issues of ASB, such as registered social landlords (RSL’s), the Police and other services within local councils (for example Environmental Health for statutory nuisances such as noise). Within Aylesbury Vale we work closely with these agencies to resolve ASB. Useful contact details for reporting ASB can be found below.

Before reporting ASB, please read the information on this page 'What can I do about anti-social behaviour?'. If the issues still persist please refer to the guidance below for how to report the problems that you are experiencing.

When you report ASB it helps if you can provide as much information as possible. Note down as much detail as you can about the incident – what happened, when, where and how long it went on for. A description of those involved will also be very useful such as how many people, the clothing that they are wearing and details and descriptions of any vehicles involved will all help. If the police are called and the culprits have left the scene when they arrive, this information will help if they are still in the local area. 

Environmental ASB

Complaints regarding noise, artificial light, odour, insects, animals, smoke, fumes or gases, and accumulations or deposits may constitute a statutory nuisance and are dealt with by our Environmental Health department. The problem must be excessive or unreasonable rather than an annoyance, and would not include children playing, babies crying, ordinary domestic living noise or road traffic noise as these circumstances are outside the scope of the law. More information regarding environmental nuisances and how to report them can be found on our website here.

When to call the Police

If the ASB is happening right now please contact the Police on 101 (or 999 if a crime is in progress, someone is in immediate danger or the situation could get heated or violent very soon).

If the ASB is not happening right now and you have not been targeted because of your race, ethnicity, sex, gender, sexuality, disability or religion please contact the Police on 101 or the Anti Social Behaviour Officer at AVDC by telephone 01296 585088 or email.

If the person responsible for the ASB is a tenant

If the person causing the ASB is a social housing tenant, please contact their Registered Social Landlord (RSL). A list of RSL’s operating within Aylesbury Vale and their contact details can be found below. They will take the lead for cases of anti social behaviour which involve their tenants. AVDC no longer have a housing stock, all council houses were transferred to the Vale of Aylesbury Housing Trust in 2006.

Aldwyck Housing Group

 

0300 500 6262

info@aldwyck.co.uk

Bromford Housing Group

0330 1234 034

 

Catalyst

 

0300 456 2099

contactcatalyst@chg.org.uk

Guinness Partnership

 

0303 123 1890

customerservice@guinness.org.uk

Hastoe Housing

 

0300 123 2250

 

Hightown Housing Association

01442 292300

housingservices@hightownha.org.uk

Paradigm

 

0300 303 1010

enquiries@paradigmhousing.co.uk

Places for People

 

0845 850 9571

01772 667002

 

Sanctuary Housing

 

0800 916 1522 or

0300 123 3568

contactus@sanctuary-housing.co.uk

Thames Valley Housing Association

0300 456 2929

info@tvha.co.uk

Thrive Homes

 

0800 917 6077 or

020 8428 4428

enquiries@thrivehomes.org.uk

Vale of Aylesbury Housing Trust (VAHT)

01296 732600

asbteam@vaht.co.uk

 

Where the perpetrator or landlord is unknown or they are a homeowner

Where the perpetrator or landlord is unknown or the person causing the ASB owns their home, if the ASB is happening right now please contact the Police on 101 (or 999 if a crime is in progress, someone is in immediate danger or the situation could get heated or violent very soon).

If the ASB is not happening right now and you have not been targeted because of your race, ethnicity, sex, gender, sexuality, disability or religion please contact the Police on 101 or the Anti Social Behaviour Officer at AVDC by telephone 01296 585088 or email. You will be asked to keep a diary of events that are affecting you. The diary sheets can be downloaded here. This record is important to allow us the see what is happening and when, and to allow us to work to resolve the issues being experienced. We can resolve most disputes without having to take serious action, but if the situation is bad enough we may use the law to force the culprits to stop.    

Useful contacts

Useful contact details for reporting ASB can be found below. If you are unsure who to report to please contact us either by email or telephone 01296 585088 and we will direct you appropriately.

If you wish to report a criminal matter

Report the incident to Thames Valley Police on 101 or 999 in an emergency.

You can also contact Crimestoppers on 0800 555 111 if you wish to report a crime anonymously.

If it’s a hate crime (racial/homophobic/disablist incident) or suspected domestic violence

Report the incident to Thames Valley Police on 101 or 999 in an emergency.

If you or someone that you know is suffering from domestic violence you can find advice here.

If the problem is due to excessive, persistent noise or public health issues

Please click here for further information on statutory nuisances and information on how to report it.

If you want to report an abandoned vehicle

Please click here for details.

To report graffiti

Please complete this form.

We can only remove graffiti that’s on AVDC land; if it’s on private property, we can make the owner aware and request them to remove it.

Parish and Town Council’s

Parish and Town Council’s also have a duty to tackle anti social behaviour. You can find contact details for your local parish or town council here.

To report a concern about the safety of a child

You can contact the First Response Team on 01296 383962 or email.

To report a concern about the safety of a vulnerable adult

You can contact the Safeguarding Adults Team on 0800 137915 or email.

If you or someone that you know is suffering from domestic violence you can find advice here.

Citizen’s Advice Bureau

The Citizens Advice Bureau (CAB) provides free, confidential, fair and independent advice. They provide advice online here and can be contacted by telephone on 0344 111 444.

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