Landlord Portal

Landlord portal

Landlord Portal is specifically for landlords that are in receipt of housing benefit on behalf of their tenants to view the following information/carry out the following actions:

Claims

  • Searching for one or many claims by claim number, name, address etc.
  • Basic claim details, including weekly Housing Benefit entitlement
  • Details of payments made to yourself
  • Details of overpayments for yourself
  • Adding informational notes to the claim for AVDC to see eg. tenant is visually impaired.
  • Viewing informational notes on the claim left by AVDC for you to see
  • Advising AVDC of a change in circumstances which may affect the claim (eg. advising us of a change in the tenants address).

Landlord Payments

  • Search and check for payments made
  • View the payment transactions included in the overall payment for the claim(s)
  • Link from each transaction to the associated Claim Enquiry page for that particular claim

Uploading Rent Files

  • The ability to upload a rent file to be automatically uploaded to the claim eg. advising us of rent increases. Please note, the file must be in a specific format to be automatically processed.

Sign up for the Landlord Portal

If you wish to register for access to the Landlord Portal please send an email to LLportal@aylesburyvaledc.gov.uk and include the following information and we will proceed with the registration process:

  • Your Landlord Name
  • Your Landlord reference number
  • Your contact details (Name, telephone number and works email address)

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