Aylesbury Vale My Account hits 40,000 mark

31 Jul 2017

Aylesbury Vale My Account, AVDC’s online customer account, has reached a significant milestone with more than 40,000 residents now signed up.

My Account, which went live in November 2015, offers a one-stop online venue where residents can conduct council business. Services continue to be added, making it easier and more convenient for residents to connect with the council.

Some of the services currently available include:

  • Setting up a direct debit or paying for council tax
  • Ordering a bulky waste collection, reporting a missed bin collection or ordering a new or replacement bin
  • Signing up to the fortnightly garden waste collection
  • Checking benefits online in real time and receiving notifications when benefits have changed.

A range of environmental and licensing services are set to be added to My Account this year.

Cllr Janet Blake, Cabinet Member for Business Transformation, said: “Aylesbury Vale My Account has gone from strength to strength, both in the number of residents signing up and new services becoming available. I am delighted that we have hit the 40,000 mark less than two years since it was launched.”

Residents who haven’t registered yet can sign up at www.aylesburyvaledc.gov.uk/myaccount

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