We are sorry if we have missed your bin, please report it after 6pm on the day of collection and within 24 hours of being missed (Monday-Friday).
You can report your missed bin by logging onto or registering on My Account. Before reporting a missed bin, please double check your bin day collection date. However, please check the AVDC twitter, facebook and website homepage for updates - we may have already notified you of an issue in your area.
We will endeavour to collect your missed bin within 2 working days( Monday- Friday).
Please leave your bin(s) out when you report the missed collection, thank you.
Bin Stores or Communal Bins for Flats
If the missed relates to a bin store or communal bin for a flat, please contact us.
Public area bins
To report a missed bin on a public footpath or AVDC park area visit street care.